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Managing Conflict ...
and Enriching Relationships
Conflict is inevitable in any situation where two or more people, with different views or goals, are required to co-exist in a system-whether that system is a project team, executive board, or simply a personal relationship. Women have often been conditioned to avoid conflict and to accommodate others. This presentation provides women with needed skills to utilize a variety of options when initiating or responding to conflict. Having the skills gives women confidence to engage in conflict in a strategic way while not only maintaining but also enriching relationships.
Key Learning Points:
Raising your awareness of your own natural conflict style.
Analyzing the effectiveness of your style in various conflict situations.
Recognizing conflict styles of others to facilitate more effective resolutions.
Learning practical skills for choosing the conflict response mode that gives you the greatest chance of achieving your strategic objectives.
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